Frequently Asked Questions

If you cannot access the site, control panel, FTP, or Webmail, check if the IP is blocked in the firewall. Contact the Hostico technical department for unblocking.

The renewed domain may be inaccessible due to DNS propagation time. Wait for the changes to take effect.

We do not offer domain drop catching or domain sniping services. Learn more about the options available for managing your domains.

Domain drop catching or domain sniping is the process of registering a domain immediately after it expires, to prevent others from obtaining it.

Find out the differences between cPanel and Webuzo control panels: price, interface, features, and security. cPanel is more stable, Webuzo offers limited options.

The EPP code, also known as the "Transfer Key," ensures the security of domains, being necessary for transferring them between registrars.

We offer cPanel for shared hosting and options such as ISPConfig and Plesk for VPS, with separate licenses. Choose the solution that fits your needs!

SEO (Search Engine Optimization) optimizes websites to improve their ranking in search results, thereby increasing the number of visitors.

A secure password must contain numbers, uppercase and lowercase letters, special characters, and have an appropriate length. Learn how to create strong passwords!

Retrieve the login credentials for the hosting package by accessing the activation email or by contacting the sales department for password reset.

Recover your client account password using our detailed tutorial. Find out the necessary steps to easily and quickly regenerate your password.

Find out how to register your domain using data from your client account and what options you have for customizing them. Contact the sales department for changes.