Delete Client Account

Introduction

This article will guide you through the necessary steps for permanently deleting a Hostico customer account.

Requirements

• An existing customer account at Hostico.

Steps

• Log in to your Hostico client account, then access the User section on the left side of the page.
• At the bottom of the Profile section, click on the Delete account option.

• Enter the reason why you want to delete the client account, then click on the YES button.

• You will receive a validation email at the address associated with your client account. Open the email, check the information, and click on the Delete Confirmation link.
• After confirmation, you will be redirected to your client account or you will need to log in again to complete the procedure.

Note

• Once the procedure is completed, it cannot be canceled or reversed.
• All personal data, including but not limited to:
  • Proforma and tax invoices.
  • Email messages.
  • Ticket-type messages.
  • Phone conversations.
  • Chat sessions.
  they will be permanently removed
• Any misunderstandings that arise later cannot be attributed to Hostico.
• Hostico cannot be held liable for any material or moral damages resulting from the deletion of the account.
• Requests sent from email addresses or phone numbers not appearing in the account will not be processed.
• Legal or financial-accounting documents related to the collaboration must be kept in physical format for 10 years, in accordance with the legislation in force.
• The account deletion process will take place within a maximum of 24 hours from the completion of the request.